Costumer service Order Payment Shipping Returns Gift service F.A.Q
FREE for orders over €19 , otherwise €3.95 with track and trace code
With track and trace €9,95
Delivery within the Netherlands usually arrive after 1 or 3 business day(s). Delivery to Belgium is on average 4-8 business day.
My parcel didn't arrive
We ask if you could patiently wait up to 4 days after the promised delivery date to receive your parcel in case of a delivery delay, but we will do our best to get your parcel to you as fast as we can. If you have still not received your order after this time, please contact us stating your order number and we will look into this for you.
You can specify a different delivery address than the billing address during the ordering process . So it can be delivered eg. to your work adress. You will receive the invoice by e-mail sent to you in pdf format. For this, the e-mail address is used which you placed the order.